Conditions

General Terms and Conditions of The House of Welding

§1 Applicability to entrepreneurs and definitions

(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity (Section 13 of the German Civil Code).

§2 Conclusion of a contract, storage of the contract text

(1) The following provisions on the conclusion of the contract apply to orders placed via our online shop http://www.metalltec-tools.com .

(2) In case of conclusion of the contract, the contract is concluded with

(3) The presentation of goods in our online shop does not constitute a legally binding contractual offer on our part, but is merely a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.
(4) Upon receipt of an order in our online shop, the following provisions apply: The consumer submits a binding contractual offer by successfully completing the ordering process provided in our online shop.

The order is placed in the following steps:

Before submitting the order, the consumer can return to the website where the customer's information is recorded by clicking the "Back" button in their internet browser after checking their details. They can correct any input errors or cancel the order process by closing the internet browser. We will immediately confirm receipt of the order via an automatically generated email ("order confirmation"). This email constitutes our acceptance of your offer.

(5) Storage of the contract text for orders placed via our online shop: We save the contract text and send you the order details and our General Terms and Conditions by email. You can also view the General Terms and Conditions at any time at https://www.metalltec-tools.com. You can view your past orders in our customer area under My Account --> My Orders.

§3 Prices, shipping costs, payment, due date

(1) The prices quoted include statutory VAT and other price components. Any shipping costs are added.

(2) The consumer has the option of paying in advance, by direct debit, PayPal, or by credit card (Visa).

(3) If the consumer has chosen to pay in advance, he undertakes to pay the purchase price immediately after conclusion of the contract.

§4 Delivery

(1) Unless clearly stated otherwise in the product description, all items offered by us are ready for immediate dispatch. Delivery will take place within 5 working days at the latest. In the case of advance payment, the delivery period begins on the day after the payment order is sent to the bank responsible for the transfer, and for all other payment methods, the delivery period begins on the day after the contract is concluded. If the delivery period falls on a Saturday, Sunday, or public holiday at the place of delivery, the delivery period ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the goods sold shall pass to the buyer only upon delivery of the goods to the buyer, even in the case of a sale by dispatch.

§5 Retention of title

We reserve ownership of the goods until the purchase price has been paid in full.

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§6 Digital Plans – Download & Disclaimer

There is no right of withdrawal when purchasing digital plans for download, as these are digital content and cannot be returned (Section 356, Paragraph 5 of the German Civil Code). All plans are created to the best of our knowledge; however, we assume no liability for any errors, inaccuracies, or discrepancies. Use of the plans is at your own risk. Any warranty or liability for damages resulting from their use is excluded.

§7 Right of withdrawal of the customer as a consumer:

Right of withdrawal for consumers

Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity:

Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.

To exercise your right of withdrawal, you must

by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but this is not mandatory.

Consequences of revocation

If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.

We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.

You shall bear the direct costs of returning the goods.

End of the cancellation policy

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§8 Cancellation form

Sample cancellation form

(If you wish to cancel the contract, please fill out this form and return it.)

(*) Delete as appropriate.

§9 Warranty

The statutory warranty regulations apply.

§10 Contract language

The contract language is exclusively German.

Status of the General Terms and Conditions Dec. 2022